Infos / Delivery

Updates regarding COVID-19 impact on deliveries and returns.

Atelier Stone will continue to fulfill customer orders. We may experience some delays depending on our transporters service levels in your area. Below are updates to their delivery service:

  • France: Service is suspended in: Basel-Mülhausen, Strasburg, Marseille, Toulon-Hyères and Metz. 
  • Italy: Service has been suspended in the following areas – Avellino , Ariano Irpino, Atena Lucana, Caggiano, Forlì, Medicina, Sala Consilina , Salerno Polla.

 Please email latelier.stone@hotmail.com if you have any questions. 

Your Atelier Stone jewelry, will be dispatched within 3-7 working days. We ship all orders through registered, recorded delivery, and are happy to help with any urgent delivery requests.

International orders may incur additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them. Unfortunately as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be. If you would like to find out how much these charges will be, we recommend contacting your local customs office before placing an order.

Please do contact us if you would like any information about a particular jewellery piece, whether it be further images, or if you would like to arrange an appointment at our studio.

We do not store credit card details or share customer details with any 3rd parties.

Atelier Stone SARL